1. How can I place a custom order for a specific piece?

• To place a custom order, simply visit our "Custom Woodwork" page and fill out the inquiry form. Provide details about the type of piece you're looking for, including dimensions, wood type, and any specific design preferences. We'll get back to you with a personalized quote and further details.

2. What types of wood do you use in your creations?

• We take pride in using high-quality, sustainably sourced wood in our creations. The specific wood types may vary depending on the piece and availability, but we commonly work with oak, maple, walnut, and cedar. If you have a preference or specific requirements, feel free to let us know when placing your order.

3. How long does it take to receive a custom-made item?

• The production time for custom-made items varies based on the complexity and size of the piece. On average, it takes approximately 4-6 weeks for custom orders to be completed. We'll provide you with a more accurate estimate when confirming your order, and we'll keep you updated on the progress.

4. Do you offer international shipping, and how much does it cost?

• Yes, we offer international shipping. Shipping costs for international orders are calculated based on the weight of the package and the destination country. The exact shipping cost will be displayed during the checkout process. Please note that customers are responsible for any customs duties or taxes imposed by the destination country.

5. What is your return policy?

• We want you to be satisfied with your purchase. If for any reason you're not happy with your order, please refer to our "Shipping and Returns" policy page for detailed information on eligibility, the return process, and our commitment to ensuring your satisfaction.